New Feature: Two-Factor Authentication

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eSignature two-factor authentication

Announcing Account Level Two-Factor Authentication

Good news! Two-factor authentication is now available for HelloSign paid plans. We pride ourselves on providing bank-level security to our users. With HelloSign, your documents are already protected by SSL encryption and secure server infrastructure hosted at a state-of-the-art Tier III, SSAE-16 and ISO 27001 certified data center. We’ve now taken security a step further with  our latest two-factor authentication feature. The most exciting part? HelloSign is the only eSignature solution to offer this extra security feature at the account level.

Why Choose Two-Factor Authentication?

Two-factor authentication provides an added layer of security to your HelloSign account by requiring an extra step during the login process. When two-factor authentication is enabled, a unique code is sent via text message to a separate phone or device that you’ve linked to your account. You can think of it a little like getting the answer to a security question sent directly to your phone. Two-factor authentication is triggered whenever you login, including any time your account is accessed by a new device and/or browser. You’ll be required to enter the unique code in order to access your account as long as two-factor authentication is enabled on your account.

Two-factor authentication is triggered whenever you need to login, including any time your account is accessed by a new device and/or browser. As long as two-factor authentication is enabled on your account, you’ll be required to enter a unique code in order to access your account.

How To Set Up Two-Factor Authentication For Your Account

Setup is simple! Just a few easy steps and you’ll be all set:

  1. Go to the Settings tab and click on Business Features.
  2. Scroll down to Two-Factor Authentication. Enter your mobile phone number and click Verify. You’ll be sent an SMS message with a phone verification code to enter.
  3. The next time you log in, you will be prompted to enter an authentication code sent to you via SMS. If you don’t have your phone, you can use the one-time backup code that you saved earlier.

Want more details? Visit our Knowledge Base for more information and screenshots.

Curious about how you can use eSignatures to grow your business? Request a demo and a HelloSign specialist can show you the ropes.