6 Friction Points That Are Killing Your Business

“Our goal is to make it so there’s as little friction as possible to having a social experience.”
Mark Zuckerberg, CEO of Facebook

Facebook set out to make using social media easy for everybody (including your parents!) by limiting friction. It’s been rewarded with billions of engaged users and the advertising revenue that goes with it.

Reducing or eliminating friction from your business can have drastic effects including:

  1. Higher lead-to-customer conversion rate
  2. Increased retention and renewal rates
  3. Enhanced productivity in the workplace

Reducing friction sounds great, doesn’t it? Of course it does, but first you have to find the points of friction in your own business, and it can be trickier than you think.

In this blog post we’ll demonstrate common examples of friction in the workplace, from new business acquisition to internal processes.


Webinar Recap: The Rise of Workflow and Content Automation (WCA)

Workflow Content Automation (WCA) is fast and furiously emerging as a leader in Digital Enterprise. Unlike its predecessors – Digital Transaction Management (DTM) and Business Process Management (BPM) – WCA creates a fully integrated solution for internal and external business processes.

HelloSign’s Whitney Bouck recently sat down with Aragon founder Jim Lundy to talk insights and highlights of WCA, and what steps businesses should take now to thrive in the future.


The HelloSign Community is Our Newest Help Resource

Hi Friends,

Aaron here, your friendly HelloSign Customer Support Rep.

As many of you know, at HelloSign we take pride in the level of service and care we provide our users, and we are always looking for ways to exceed your expectations.

It is in the spirit of exceeding expectations that I am pleased to announce the newest HelloSign customer support resource – The HelloSign Community.


How to Extract Data From PDFs

Have you ever needed to extract data from a PDF only to run up against what feels like a locked vault? You’re not alone. The inflexible nature of PDFs makes it incredibly difficult to interact with data. It’s no wonder you eventually end up Googling things like “How to Extract Data from PDFs”!

Luckily you have options.

In this post, we’ll share a few “old-fashioned” ways to extract data from a PDF. These methods work in a pinch.

Then we’ll show you an easier, faster, and all around better way to unlock your PDFs and keep your data fluid so it can move quickly where it needs to go. (Feel free to skip to the end of the post if that last bit sounds more interesting to you.)



HelloWorks Showcase: HR Workflows

HelloWorks is our answer to overly complicated and inefficient workflows. The solution takes any combination of documents, stitches them together with code, and adds conditional logic along the way.

The result is a sleek and intelligent document flow.

We’ll be sharing examples of what HelloWorks can do over the next few weeks in our “HelloWorks Showcase Series.” To kick it off, let’s take a look at one of the most universally frustrating workflows: new employee hiring.

We’ve All Been There

Hiring is something that touches nearly every company, yet the workflows surrounding hiring are often outdated, inefficient, and time-consuming. Employees are required to sift through dozens of documents and hiring managers are left to organize, store, and disperse relevant information manually.

HelloWorks changes all of that.

HelloWorks takes hiring documents and transforms them into a distilled and delightful experience for both the employee and the employer. The result is time saved on both sides, reduction in manual work for HR, and an entirely upgraded way to welcome new hires.

Let’s explore what it might look like.